97% PPAP.
First time. Every time.
APQP/PPAP automation, recall management, and fleet telematics connected to ServiceNow — from OEM production lines to Tier-1 suppliers and commercial fleets.
Built for the vehicle lifecycle. Delivered with precision.
APQP / PPAP Workflow Automation
ServiceNow connects CMM dimensional data, material certs, and FMEAs into a single APQP workspace. PPAP packages auto-assemble to Ford, GM, Stellantis, and Toyota portal specs.
Recall & Warranty Management
When a recall decision is logged, VIN registration is queried, owner communications generated, and remedy tracked per VIN in real time. NHTSA-format reports auto-generated on demand.
Fleet Telematics & Predictive Maintenance
OBD-II telematics feeds real-time fault codes, mileage, and fuel data into automated PM scheduling. Assets trending toward failure generate work orders 14 days ahead.
IATF 16949 Compliance Management
IATF 16949 and customer-specific requirements (CSRs) enforced through structured workflows. Audit readiness dashboards show open NC items and clause coverage in real time.
Supply Chain & Tier Management
Supplier scorecards pull incoming inspection, PPAP performance, and on-time delivery weekly. 30-day early-warning flags at-risk suppliers before disruptions reach the line.
Production Analytics & OEE
Live PLC data via OPC-UA populates shift-level OEE dashboards by line, model, and variant. Downtime events Pareto-ranked daily for morning operations meetings.
Real numbers.
Real automotive clients.
PrimeAxle Motors
A recall affecting 340,000 vehicles took 19 days to identify owners and 47 days to reach 80% remedy completion. NHTSA issued a formal inquiry.
ServiceNow Recall Management integrated with VIN registration, dealer management, and state DMV feeds. Recalls auto-generate owner letters, schedule appointments, and track remedy per VIN with NHTSA-ready reports.
Owner notification in 4 hours from recall decision
80% remedy completion in 11 days vs. prior 47-day baseline
$38M in regulatory exposure eliminated
NHTSA satisfaction: full compliance on first audit
TorqueLine Components
PPAP rejection rates from three OEM customers averaged 34%, causing 28-day launch delays and $12M in annual expediting costs. Quality records were assembled from five disconnected systems.
ServiceNow APQP/PPAP workflow connecting CMM dimensional data, material certs, and process FMEAs into OEM-specific PPAP packages with 21-day missing-element alerts.
PPAP first-time acceptance from 66% to 97%
Average launch delay from 28 days to 3 days
$11.4M annual expediting cost elimination
PPAP prep time from 40 hrs to 6 hrs per launch
VeloFleet Logistics
A 2,400-vehicle fleet had an 18% unplanned breakdown rate with 4.2-hour roadside assist waits. PM schedules were spreadsheet-managed; 41% were overdue.
ServiceNow Fleet Management with OBD-II telematics across all 2,400 vehicles, feeding real-time fault codes and fuel data into automated PM scheduling and driver behaviour analytics.
Unplanned breakdown rate from 18% to 2.3%
Scheduled PM compliance from 59% to 98% on-time
14% fuel efficiency improvement ($2.8M annual saving)
Roadside assist wait from 4.2 hrs to 38 minutes
The Automotive Roadmap
A proven four-phase approach delivering measurable quality and compliance results within 22 weeks.
Discovery
- Production line assessment
- Regulatory compliance gap analysis
Design & Integrate
- ServiceNow automotive setup
- PPAP workflow configuration
Validation
- IATF 16949 compliance verification
- PPAP submission dry-run
Deployment
- Production cutover
- Engineering and quality training
Common questions.
Everything you need to know before starting your automotive transformation.
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